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Crisis communication has emerged as both a business imperative and a powerful competitive edge for the legal industry. Rather than falling into the trap of hindsight bias and overconfidence, attorneys are challenged to actively apply the lessons learned to strengthen resilience, sharpen strategy, and position themselves for future success.
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Monica Smith is the founder and principal of Integer, a communications, crisis, and PR agency with clients across diverse industries facing high-stakes matters. They all share one common goal: to lead with authenticity, clarity, and integrity in their communications. Monica is consistently ranked by Chambers & Partners – one of the most trusted and rigorous benchmarks – in its Crisis PR & Communications and Litigation Support Guides.
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